Soulburgers Exchange Policy

We want you to love your Soulburger. If something isn't quite right, here's how we make it right.

Exchanges

You have 14 days from the day your order arrives to request a size exchange.
Your item must be unworn, unwashed, and in its original condition with tags attached.
To start an exchange, email us at hello@thesoulburgers.com and we'll guide you from there.
Customers are responsible for return shipping costs associated with exchanges.
Since we produce in small batches, exchange availability depends on current stock. If your size isn't on hand, we'll let you know and do our best to get it to you as soon as the next run is ready.

If your Soulburger arrives damaged, defective, or isn't what you ordered, please reach out right away at hello@thesoulburgers.com.

We'll send you a replacement as soon as we're able. If the item is temporarily out of stock, we'll keep you updated every step of the way.

Soulburgers are made in small batches with a lot of love and care. Because of this, we're not able to offer cash refunds.

We'll do our best to make sure you end up with a Soulburger that fits and feels right.

We can't wait to see you wearing your Soulburger! Share your photos on Instagram or TikTok and tag @thesoulburgers so we can celebrate your joy!